Custom Mail-From Envelope Domains for Branded Email Delivery

We’ve just made it easier to take full control of your status page email notifications.

With our latest improvement to custom email domains, you can now configure a custom mail-from envelope domain, giving you greater flexibility, improved deliverability, and a more professional experience for your users.


What’s the Benefit?

By setting a custom mail-from domain, you can:

  • Align your email headers with your brand
  • Improve email authentication and deliverability (SPF/DKIM alignment)
  • Avoid “via amazonses.com” labels in some email clients

How It Works

After configuring your custom email domain in Status.io, you can now optionally define a separate envelope domain (also known as the MAIL FROM or return-path domain) by updating your DNS records.

This is especially useful for organizations with strict DMARC policies or those wanting a clean, fully branded notification flow.


Need Help Setting It Up?

We’ve updated our documentation to walk you through the process step-by-step:

Have questions or want help getting set up? Contact our support team, we’re happy to assist!

Version 1.7.6

[Improvement] Custom email sender domains can now set a custom MAIL FROM domain to ensure full DMARC validation.

[Improvement] Updated the maintenance automation process to ensure real-time updates.

[Improvement] Optimized the performance of many Dashboard functions.

Version 1.7.5

[Improvement] Added Developer API methods for listing incidents and maintenance by date range.

[Fix] Improved the notification email bounce handler to properly manage bounces and spam complaints.

[Fix] If a resolved incident is updated and then made active again, the status is accurately reflected.

Version 1.7.4

[Improvement] Optimized the status page ownership transfer process

[Improvement] Added setting to enable or disable containers

[Fix] Fixed an issue where in rare cases an incident that was resolved when created is showing as active in the dashboard

Version 1.7.3

[Feature] IP access control for private status pages can be managed with the Developer API

[Improvement] Dashboard performance improvements

[Improvement] Improved the custom email sender validation process

[Fix] Validate granular subscribers to improve compatibility with 3rd party JavaScript libraries