Email Notification Template Updates

The default HTML email notification templates have been updated to ensure compatibility with all of the popular mail clients.

In previous versions, the templates used a plain-text block to display the update message. This caused some mail clients to ignore the line breaks. Our new templates use pure HTML and line breaks are replaced with BR tags.

View the updated default templates here.

Learn more about notification templates in our Knowledge Base.

 

Updating Your Custom Templates

If you have customized your templates, the templates will continue to work and will use the original plain-text block. To update your custom templates, replace the following variables:

 

Incident Template:

UPDATEMESSAGE is now INCIDENTMESSAGE

 

Maintenance Template:

MAINTENANCEMESSAGE is now INCIDENTMESSAGE

 

Maintenance Reminder Template:

MAINTENANCEDETAILS is now MAINTENANCEREMINDERMESSAGE

 

 

Version 1.0.7

[Improvement] Ability to filter both component and container on history page

[Improvement] Minor dashboard UX improvements

[Improvement] Option to hide History link on status page

[Improvement] Updated email notification templates to use HTML line breaks for greater compability (Learn more)

[Bug] Fixed container sorting issue for re-position function

[Bug] Fixed error handling in Python module